But these can sound too good to be true.
So how likely will your VPN provider make good on its commitment?
The short answer is that yes, you will get your money back from most providers.
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However, in our experience you may need to press the customer support representative a bit.
Related:What Is a VPN, and Why Would I Need One?
In an industry that’s rife with false advertising, the promise of a refund is surprisingly safe.
But as we said, sometimes VPN providers will make you work for your refund.
To minimize any aggravation, there are a few things you might do.
Refund Prerequisites
First off, ensure you’re still eligible for a refund.
Almost all VPN providers maintain a 30-day limit on their money-back guarantees, includingExpressVPN and NordVPN.
However, ensure to double-check what time your VPN provider has set.
Make the decision before time runs out, and don’t rely on the provider to send remind you.
To cancel and get the refund, you’ll need to contact support.
Chat seems to be a little quicker, in my experience.
The money should be back in your account in a day or two, maybe longer.
Related:Slow VPN?
A good example is Surfshark, which I wanted to cancel aftercomparing Surfshark and ExpressVPN.
Sadly enough, this is the most common experience.
If you want to save yourself some aggravation, though, we recommendIVPNandMullvad.
Both are great providers and offer the most no-nonsense attitude toward refunds I’ve seen.
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