Google Drive has lost or misplaced some people’s files, according to multiple reports.
This problem was first reported in aGoogle Support threadon November 21st.
One person found that all the files synchronized to their Google Drive after May 2023 had mysteriously vanished.
Other people say that they’ve lostyearsof important data.
Lost files are not located in Google Drive’s trash and cannot be synchronized from offline cache.
We’re still waiting for an official comment from Google.
But, in any case, Google is actively communicating with those who have submitted a support ticket.
Cloud storage providers rarely lose track of data.
And, even when data is manually deleted from cloud storage, it can usually be recovered.
But data loss isn’t unheard of in the world of cloud storage.
Earlier this year, a Danish provider calledCloudNordiclost all of its customers' data in a ransomware attack.
That’s why important files should always bestored in multiple locations, including your home.
If you are affected by this problem,submit a support ticketand sit tight.
We still don’t know if the lost data has been deleted or simply misplaced.
