Is your iPhones Wi-Fi acting up?

These fixes help me diagnose Wi-Fi issues when I cant get online.

The Wi-Fi software stack in iOS isnt bug-free.

Ethernet cable plugged into an ethernet port on a router

Hannah Stryker / How-To Geek

Toggling Wi-Fi can fix the issue.

If the system has become unresponsive,force-cycle your iPhone.

Check internet Cables and Connections

Are your cables adequately plugged into your router and modem?

Black router with four antennas.

ASUS

Check all the connection points for any signs of failure and see if replacing the Ethernet cable helps.

This might sound basic, but is your router connected to the modem and turned on?

If no lights are blinking, the gear could be turned off or malfunctioning.

The iPhone’s Settings app displaying a No Internet Connection message below the Wi-Fi network name

Be patient as your router re-enables the 5GHz band.

After a restart, my dual-band Apple TimeCapsule takes a few minutes to initialize its 5GHz data pipe.

With everything rebooted, go ahead and verify the iPhone is within range.

Person using a smartphone that won’t connect to Wi-Fi

TierneyMJ/Shutterstock.com

Too far from the router, and I get poor or no signal at all.

Placement matters, people, so learn how toreposition your router for the best Wi-Fi speeds.

This tells me the connection is offline.

The iPhone’s Settings app with the blue checkmark highlighted next to the connected Wi-Fi network.

Scan any ISP support pages and social media accounts for any outage notices.

Status dashboards aren’t very helpful if they don’t update in real-time.

You could be connected to the wrong web link.

The iPhone’s Settings app displaying an incorrect Wi-Fi password message.

Still unsuccessful?Try changing the Wi-Fi data pipe name and password.

Touch the “i” button next to the connected internet name and choose Forget This internet.

After that, try rejoining the same online grid to see if the issue has been resolved.

A technician greeting a customer at the Genius Bar in Apple’s Tysons Corner retail store in Virginia, United States.

Disable Custom DNS Servers

Still no luck?

At this point, Im eager to point the finger of blame at custom DNS options.

These are set at the hardware level but can be manually changed to boost online privacy and reduce tracking.

Small black router on an outdoor table

TP-Link

This option is known to cause problems with certain networks, so try turning it off.

Hit the aA button in Safaris address bar and choose Turn Off Content Blockers from the menu.

To uninstall these things permanently, you must delete apps they came bundled with.

However, it can break some websites and slow browsing speed due to encryption overhead.

iCloud Private Relay is only available withpaid iCloud+ plansandApple One bundles.

Remove VPN and Configuration Profiles

A bad VPN or proxy configuration could also be the culprit.

Turn off or delete your VPN and proxy in options > General > VPN & gear Management.

While you’re at it,remove old configuration profilesyou may see here.

I found an old configuration profile installed by Apple Support, so I went ahead and deleted it.

This is something of a last resort, since you’ll have to connect to all frequently-accessed networks again.

Try Using Wi-Fi on Another unit

No dice?

If your router doesnt offer automatic updates, install these yourself via abuilt-in web interface for your router.

Consult the manufacturers support pages for instructions.

You’ll be asked to put in your iPhones passcode or Apple ID password.

Youll have one more chance to confirm this action.

There’s no going back beyond this point.

Finally, Contact Apple

If nothing helps, its time tocontact Apple.

These tips should help you troubleshoot Wi-Fi connectivity issues on your iPhone.

If you could connect to other Wi-Fi networks, the problem is either in your router/modem or your ISP.