They also offer a community forum and provide detailed documentation in their knowledge base for self-service.
Taking a quick look at theCustomer Service Centermay save you a bit of time.
If not, it’s possible for you to always add your question to the forum.
Just be sure not to share any sensitive information.
On the next screen, you’ll be asked to pick what you need help with.
Select “I Need More Help.”
The live chat will open in a new window.
punch in “Speak to a Representative” and press Enter.
If you choose to have them call you back, key in your phone number.
However, Amazon is generally pretty good about not keeping you waiting for too long.
When you call this number, an automated service will ask you several questions.
This is to ensure they get you to the proper department.
Eventually, you’ll make your way to a human representative.
This is especially true if you call on Black Friday or another gift-giving holiday.
Unfortunately, you might expect to wait several days (or longer) before you get a reply.
Only use this option if your issue isn’t time-sensitive.
Contact Amazon Using Social Media
This method is hit-or-miss.
It’s not recommended you use social media to contact Amazon for time-sensitive issues.
That’s all there is to it.
For that, you’ll need to completelydelete your Amazon account.
Related:How to Delete Your Amazon Account
