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Congratulations, you have a new Google Home or Amazon Echo rig!
The good news is, there are easy solutions to try.
Whether you have a newGoogle Homeor newAmazon Echodevice, setup should be easy.
Unfortunately, smartphones are aggressive about maintaining a good data pipe connection.
To avoid this, before you begin the setup process turn onairplane modein your phone’s controls.
Then turn on Wi-Fi (which airplane mode just turned off).
Falling back to cellular is a common enough problem thatWinkmakes this same suggestion when setting up its hub.
But consider how far your new voice assistant is from the router.
In that scenario, try the 2.4 GHz band.
If you have amesh system, it will take care of choosing the best band for you.
Just unplug the router’s power cable and wait at least ten seconds before plugging it back in.
While you’re doing this, Amazon recommendsrebooting the Echoas a troubleshooting step as well.
Craig Lloyd / How-To Geek
The process is the same, unplug then wait ten seconds before plugging back in.
If you have a Google Home, the same process may be helpful as well.
Some routers may require some extra steps to work well with Voice Assistant devices as well.
If all goes well, you should be up and running in no time.
Just remember to turn off airplane mode when you’re done!
If you’re still having trouble, you should consult theGoogleandAmazonsupport pages directly for further troubleshooting.
Just be patient and let them know what steps you’ve already taken to avoid repeating too much work.
