Worry not, as there are a few possible ways to fix this problem and use your PC normally.
We’ll show you what to do.
Why Am I Getting a VIDEO_DXGKRNL_FATAL_ERROR Message?
Jordan Gloor / How-To Geek
Usually when you get a “VIDEO DXGKRNL FATAL ERROR” with ablue screen of deathit’s aGPUproblem.
you’ve got the option to narrow down the exact cause by walking through our troubleshooting steps.
Note that these instructions work when you’re able to turn on your PC.
This toolfinds the issues with your hardware devices, and offers help to fix those problems.
To use the tool, bring up the “Run” dialog box using Windows+R.
Here, select “Next” and wait for the tool to find issues on your PC.
Once the tool has found the issue, follow the suggested fixes to deal with the problem.
Your message won’t appear anymore.
Fix Corrupt Windows Files
Corrupted system files can cause your Windows PC to display a video_dxgkrnl_fatal_error.
The SFC tool runs from a Command Prompt window and automatically detects and replaces the faulty files.
This ensures your PC functions as best it can.
In the “User Account Control” prompt, choose “Yes.”
In Command Prompt, bang out the following command and press Enter.
This command downloads the required files to replace your faulty files.
Your error should now be resolved.
These corrupt drivers can cause a plethora of issues on your machine, including the one you’re experiencing.
To fix that, remove the current drivers and let Windowsinstall the fresh new driversfor you.
To do that, first,right-clickthe “Start” menu icon and choose “machine Manager.”
In the open window, expand “Display Adapters.”
Right-click your graphics adapter and choose “Uninstall rig.”
unlock the “Delete the Driver Software for This gear” option, then choose “Uninstall.”
When your drivers are uninstalled,reboot your PC.
Windows will automatically drop in the required drivers for your graphics card.
Update DirectX
DirectX is a Windows utility thatenhances your gaming and multimedia viewing experienceon your PC.
In this case,patch your PC’s DirectX version, and your issue should be resolved.
you’ve got the option to update DirectX by updating your Windows operating system.
In this case,roll back your PC to a restore pointin the past, undoing your recent change.
When your PC is restored, your BSOD error should be resolved.
you could likely resolve your error by bringing your Windows version up to date.
Your issue should be resolved now.
Disable Fast Startup
Fast Startup is a Windows featurethat improves your PC’s boot time.
At the top, click “Change prefs That Are Currently Unavailable.”
