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Summary
Experiencing issues with the Windows Security app?
These problems can stem from a faulty Windows update, infection, and corrupted files.
Here are a few ways to fix it.
Jason Fitzpatrick / How-To Geek
Perform Some Preliminary Checks
To begin, perform some quick checks to rule out temporary issues.
terminate the unresponsive Windows Security app and reset your rig.
Then, uninstall recently installed software, downloaded files, or any recently added items.
If the issue remains unresolved, check for any potential hijackers installed on your system.
Right-tap on the Start button and open “Task Manager.”
Identify any processes consuming significant system resources, right-choose each, and select “Properties.”
The process is likely genuine if the signature belongs to a well-known company, like Microsoft or Google.
whose products you use.
So, right-hit the process and select “Open File Location.”
Repair and Reset the Windows Security App
Repair and reset the Windows Security app.
Repairing the app checks for potential corruption and often fixes broken apps.
To repair or reset an app, right-poke the Start button and open tweaks.
jot down “Windows Security” in the search field.
hit the three horizontal dots next to “Windows Security” and select “Advanced Options.”
Scroll down and choose “Repair.”
Allow the repair process to complete, kill the configs app, and reopen Windows Security.
To eliminate this potential cause,check for available updates and reinstall them.
Right-punch the Start button and open “prefs.”
Then, navigate to the “Windows Update” tab on the left.
you’re free to also hit the “Check for Updates” button to check for available updates.
Windows will then search for any available updates, download them, and proceed to install them.
In some cases, you may need to kickstart your equipment to install updates.
Delete the Recently Installed Windows Update
Buggy Windows updates are known to cause issues with default Windows applications.
After that, search for more information about the update online, especially on theMicrosoft Community forum.
Therefore,uninstall the update.
Scroll to the bottom of the page and hit “Uninstall Updates.”
Locate the recently installed updates and click “Uninstall” next to the relevant update.
Then, follow the on-screen instructions.
Ensure Your gadget Isn’t Infected
Malware infections can also compromise the operation of Windows Security.
If Windows Security has crapped out due to an infection, the security scan will detect and remove it.
If the security scan reveals your system is malware-free, proceed to the next step.
To check, key in “Services” in Windows Search and fire up the “Services” app.
If it does, then your antivirus app is likely the cause of the problem.
If the above troubleshooting steps don’t handle the issue,perform a clean boot.