Has your wireless Windows mouse suddenly stopped responding?

But don’t worryfollow our advice to get your mouse working again.

Undertake Basic machine Diagnosis

Before doing anything else, you should determine whetheryour mouse is connected to your PC.

Keychron M3 wireless mouse on a How To Geek desk mat.

Jason Montoya / How-To Geek

This is age-old advice, but it may kick Windows to recognize the mouse.

Check the Mouse Battery

The battery is typically the reason for wireless mice not working.

Check the battery is fully inserted in the compartment and that it’s positioned correctly.

Windows 11 right-click Start Menu highlighting Device Manager option.

Unplug Other USB Devices

Other USB devices connected to your machine can cause interference.

Disconnect these in turn; if it doesn’t fix your mouse, plug them back in again.

Examine your USB port, receiver, and mouse for physical damage.

Windows 11 Device Manager highlighting the USB controller right-click menu.

Check for dirt or dust in the USB ports and clean them if required.

If not, the mouse or receiver is probably defective.

Disable USB Power Management

A USB receiver requires an adequate amount of power from the computer to work properly.

Windows 11 USB Hub Properties highlighting power management tab.

Windows has a setting which disables USB devices to save power, and this can cause issues.

To change this, press Windows+X and select “rig Manager” from the pop-up menu.

In gear Manager, scroll down and double-poke the “Universal Serial Bus Controllers” section to expand it.

Windows 11 Power Options window highlighting ‘Choose what the power button do’ option.

Right-click “USB Root Hub” and select “Properties.”

Click “OK”.

Finally, remove and reconnect the USB receiver.

Windows 11 System Settings window highlighting ‘Change settings that are currently unavailable’ option.

Therefore, it’s worth disabling it.

Search for “Control Panel” in the Start menu and open it.

Click “Change controls That Are Currently Unavailable.”

Windows 11 System Settings window highlighting ‘Turn on fast startup’ option.

Now, uncheck “Turn On Fast Start-up” and click “Save Changes.”

Shut down your system, unplug and reconnect the USB mouse receiver, then turn the computer back on.

If they are outdated, you shouldupdate your Windows 11 drivers.

Optional Updates in Windows 11.

Alternatively, if a recent update caused the issue, you should roll back.

How to Update the Mouse Drivers

The best way to do this is through Windows Update.

Press Windows+i to open configs and go to Windows Update > Advanced Options > Optional Updates.

Windows 11 Device Manager window highlighting ‘Mice and other pointing devices’ right-click menu.

If Windows Update doesn’t detect any available driver updates, manually install them.

To do this, go directly to the mouse manufacturer’s website.

Double-poke the “Mice and Other Pointing Devices” section to expand it.

Windows 11 mouse Properties window highlighting ‘Roll Back Driver’ option.

Right-hit the wireless mouse and select “Properties.”

In the Properties window, snag the “Driver” tab and click “Roll Back Driver.”

Click “Yes” on the warning pop-up and wait until Windows automatically restores to the previous version.

Windows 11 Device Manager window highlighting ‘USB Root Hub’ right-click menu.

Press Windows+X and select “gadget Manager.”

Double-click “Universal Serial Bus Controllers” to expand it.

Right-click “USB Root Hub” and select “Uninstall gear.”

Windows 11 Uninstall Pop-Up Warning window highlighting Uninstall button.

Select “Uninstall” in the pop-up window.

Repeat the above steps for each USB Root Hub on the list.

start your box, and it will automatically scan and reinstall the USB controllers.

Click “Check for updates."

If it doesn’t, go back to equipment Manager and select Action > Scan for Hardware Changes.

Keeping Windows up-to-date can resolve many issues.

On the other hand, sometimes Windows updates can be buggy and be the root of the problem.

Windows 11 Settings window highlighting ‘Bluetooth & devices’ and Bluetooth toggle switch.

However, your PC must also support Bluetooth.

Next,enable Bluetooth on your Windows 11 PC.

To do so, press Windows+i to open configs and click “Bluetooth & Devices.”

Windows 11 Add a device window highlighting Bluetooth option.

Toggle the “Bluetooth” slider to “On.”

After turning on Bluetooth, select “Add equipment” and then select “Bluetooth” from the list.

Your PC will start searching for Bluetooth devices.

Windows 11 Add a device window highlighting Bluetooth mouse.

Choose your wireless mouse from the list.

Wait until the connection is established.

After a few seconds, your mouse is ready to use via Bluetooth.

However, you could only do this ifa restore point has previously been created.

After following all these steps, your mouse should successfully connect to your rig again.