This can happen if there’s a language mismatch.
To fix that, you’ll have to change the website’s language to the correct region.
Hopefully, now the CAPTCHA will work properly.
Hannah Stryker / How-To Geek
If it doesn’t, troubleshoot the connection tweaks next.
If its cache becomes corrupt, websites might not load properly, causing the Steam CAPTCHA to not work.
To fix this, you’ll have to dump the DNS cache.
When Command Prompt appears in the search results, select “Run as administrator.”
In certain scenarios, this can prevent CAPTCHAs on websites from working.
Disabling the protocol to use IPv4 exclusively can get them working again.
To disable IPv6 on Windows, press Win+R to open Windows Run.
Then, next to “Connections” poke the name of the internet connection you’re using.
Click “Properties” in the Wi-Fi Status window.
Click “OK” to apply and save the changes.
Then, test the Steam CAPTCHA to see if the issue is resolved.
IPv6 should now be disabled on your Mac computer.
To re-enable IPv6 later, go to System controls > internet.
Select your web link throw in, then click Details > TCP/IP.
Finally, next to “Configure IPv6” choose “Automatically.”
block the Proxy Server
A proxy server can conflict with Steam’s servers.
This can cause certain things on Steam to not work, including CAPTCHAs.
So, if you’re using a proxy server, disable it and see if that fixes the issue.
To kill the proxy server on Windows, press Win+i to open configs.
Then, head to connection & Internet > Proxy.
In the Automatic Proxy Setup section, turn off the “Automatically Detect tweaks” toggle.
Then click “Details” next to the active online grid.
you’ve got the option to restore them to their default options with a simple reset.
To reset the web link adapter on Windows, press Win+i to open tweaks.
Reconfigure your web link prefs, connect to the internet, and try the Steam CAPTCHA again.
Then click “Advanced” at the bottom.
hit the three-dot icon next to the internet you’re using and select “Remove From List.”
Then, click “Done.”
Afterward, connect to the connection as usual and see if the CAPTCHA works now.
However, if that cache becomes corrupt, there could be conflicts when loading the website.
To fix this, you’ll have to clear your web client’s cache.
Here’s how toclear Chrome’s cache,clear Firefox’s cache, orclear Edge’s cache.
Returning the online window to its default controls can help solve the problem.
Reset Chrome and Edge
The steps to reset Chrome and Edge are similar.
The only difference is how the on-screen elements are named.
You should be able to reset Edge as well with the steps below.
In Chrome, smack the three-dot icon in the top-right corner and select “controls.”
On the left side menu, select “Reset tweaks.”
Then, in the right panel, click “Restore prefs to Their Original Defaults.”
Confirm your decision in the popup that appears by clicking “Reset controls.”
Click “Refresh Firefox.”
Confirm your decision in the popup that appears by clicking “Refresh Firefox.”
If it isn’t working, you might be locked out of Steam.
Most of the time, the issue is with the data pipe preventing the CAPTCHA from loading correctly.
You should be able to resolve it with the guidance we’ve given here.
