n notifying longtime customers of a forced mobile plan upgrade.
Affected customers can opt out of this automatic upgrade by calling T-Mobiles Customer Care support line.
News of the forced upgrade surfaced in a Reddit post on October 10th.
Automatic payments require a debit card or bank routing details.
T-Mobile did not reveal the upgrade paths for its customers.
That said, the aforementioned Reddit post included a document with unconfirmed migration details.
Again, these details have not been confirmed by T-Mobile.
There’s a great irony to this story.
All the affected plans were introduced in the mid-2010s during T-Mobile’s “UnCarrier” campaign.
The affected customers will be notified of the forced upgrade via text message and email on October 17th.
But the ability to opt out isn’t a generous gesture from T-Mobile.
It’s an excuse to draw more money from customers who aren’t paying attention.
Source:RedditviaThe Mobile Report,CNET
