The screen remains pitch black.

Let’s find a way to fix it.

Let’s first go over the power cable.

A TV mounted in a too high position above a fireplace.

Evgeny Atamanenko/Shutterstock.com

The power cable runs from the back of the TV to a power outlet.

verify that the cable is fully plugged into both ends.

If the issue persists, try a different HDMI port on your TV.

Amazon Basics High-Speed HDMI Cable

Hannah Stryker / How-To Geek

The one you used previously might be damaged or incompatible with your streaming gear.

You should also try a differentHDMI cable in case it’s faulty.

reset your TV and Connected Devices

A basic restart can fix numerous issues.

A person holding a Chromecast TV remote.

Justin Duino / How-To Geek

verify to power cycle both your TV and any connected devices.

Speaking of connected devices, have you tried unplugging all of them and then powering on the TV?

Some TVs don’t handle multiple devices well, so unplugging all of them is absolutely worth trying.

Configure the Input Source

Does the screen actually work, but it’s not displaying a picture?

If yes, you may have to switch the input source to a different unit.

On most remotes, the button is an arrow pointing toward a closed box.

Cycle through all input devices until you find the one that works.

Perform a Full Factory Reset

Afactory resetwill delete all of your data and reset all options.

It’ll restore your TV to its original state and can fix many software-related issues.

Look closely at the black TV screen.

If you see an image, then your backlight is out.

The issue could be the backlight itself or the power, main, or T-con board.

Thankfully, repairing the TV is often significantly cheaper than throwing it out and buying a new one.