Other reasons can also cause this message to appear.
We’ll tell you why this happens and what you might do about it.
To peek if that’s the case, launch Facebook and search for that person’s name.
Jason Montoya / How-To Geek
If you don’t find their account, it’s likely they’ve deactivated the account.
If you don’t see the account, it’s likely removed (or deactivated).
This might be the case with you.
There’s usually a reason people block users.
However, be aware that this very likely could be unwelcome.
This prevents people from chatting with those accounts.
In this case, you might’t find or chat with that account on Facebook.
Try the following fixes to resolve your app problem possibly.
Update the Messenger App
If Messenger is outdated, it might have bugs, causing your problem.
you’re able to resolve many app bugs by updating the app to the latest version.
You won’t see the “Update” option if you’re already running the latest app version.
If these files become corrupted, you experience various issues in the app.
In this case,reset the app’s cache filesto resolve your problem.
you might only perform this process on an Android machine.
On your Android phone, navigate to tweaks > Apps > Messenger > Storage.
Here, tap “Clear Cache.”
Remove and Reinstall Messenger
If your issue persists, Messenger’s core files might be faulty.
In this case, delete and reinstall the app to fix your issue.
Select “OK” in the prompt.
Sadly, there’s not much it’s possible for you to do about that.
