Thats a common message that many users get.
The most common reason is that the video youre trying to watch is not suitable for your age.
Another reason you may get the aboveTikTok erroris that youve enabled the apps Restricted Mode feature.
Hannah Stryker / How-To Geek
This feature restricts access to certain videos on the platform.
This may be why you cant watch your video.
You have to fix the item thats causing the problem, and youll have access to your video.
Here are a couple of solutions you’ve got the option to use.
To get around that, simplyturn off the Restricted Mode featurein your TikTok app.
Note that disabling this mode requires entering the passcode that you created when you set up the feature.
If you dont remember your passcode, youll have to reset it using your phone number or email address.
To start the process, launch TikTok on your iPhone or Android phone.
In the apps bottom bar, tap “Profile.”
Scroll a bit down and select “Content Preferences.”
Tap the “Restricted Mode” option.
Choose “Turn Off” to block the mode.
Enter the passcode you used when you set up the feature, twice.
TikTok will then suspend the mode.
Once youve done that, have a go at access your video and see if it plays.
Still Getting an Age-Protected Error on TikTok?
In this case, you might apply various fixes to try and resolve your problem.
One fix to use is to bounce and back intoyour account in the app.
This refreshes your login session in the app, possibly fixing your issue.
If none of those methods work, uninstall and reinstall TikTok onyour iPhoneorAndroid phone.
This is because reinstalling the app deletes all the existing app files, some of which may be faulty.
And thats how you get around an age-protected oops message in TikTok on your iPhone or Android phone.
Happy watching your favorite videos!
