Is the Start Menu Working?

The Windows keys most basic function is to pop launch the Start menu.

If this isnt working, the fault may lie with the Start menu rather than the keyboard.

iPhone 16e with iPhone 16 Plus and iPhone 16 Pro in hand against grey wall.

If a core process has stopped working, the Start menu might stop working too.

If it doesnt, youll know that the problem is likely a software one in nature.

This includes the aforementioned problem where the Start menu refuses to open even when clicked.

The Razer Blade 16 2025 gaming laptop sitting open on a desk.

Click Start then hit the Power button followed by Restart.

Once youre back on the Windows desktop, test your Windows key.

You candisable Sticky Keys in Windowsby pressing the Shift key five times in a row.

Be Quiet CPU cooler with RGB RAM and PC fan inside a gaming computer.

Filter Keys is another accessibility feature that may also interfere with the Windows key.

You could also connect another keyboard to the problem PC.

Mechanical keyboard users canreplace the switch on the keyboard that is causing the issue.

A standard Logi keyboard on a desk

Hannah Stryker / How-To Geek

If you have a standard membrane keyboard, its time to replace the whole peripheral.

(Youll need to click it twice since the first click triggers a modifier key).

Some keyboards have a Windows key locking feature that allows you to kill the Windows key.

Test the Start Menu by clicking on it

Jason Fitzpatrick / How-To Geek

This is handy for gamers who dont want to accidentally trigger the Start menu while playing.

This may be a key combination, or it may be a setting in any third-party keyboard management apps.

Take a peek at relevant keyboard documentation to see if your keyboard includes this functionality.

Restart Windows using the Start Menu

While youre at it check yourAuto HDR, GPU priority, and power management parameters too.

you’ve got the option to then use this information to narrow down the cause of your issue.

If the Windows key works, you know that the issue is limited to your user account.

Windows 11 Sticky Keys pop-up

Disable Sticky Keys in the Windows 11 quick menu

Disable Filter Keys under Windows 11’s Accessibility settings

Mechanical Keyboard without Keys

Jason Fitzpatrick / How-To Geek

Windows 11’s On-Screen Keyboard app can trigger the Start Menu too

Create a new account in Windows 11’s “Family & other users” menu