For many families, the Nest Hub Max is about to become a paperweight.

Understandably, some Nest Hub Max users are outraged by this change.

Oddly, video call functionality is still advertised on Google’sNest Hub Max product page.

Tuya Wi-Fi IR Blaster on a wooden desk.

The reason for this change is unknown.

But, realistically, Nest Hub Max’s video call functionality has been buggy for years.

Bear in mind that this is just speculationGoogle hasn’t commented on the situation.

A person holding an S23 Ultra on the medical information entry screen, with some emergency sirens around it.

We’ve reached out to Google and are waiting for a response.

If you purchased the Nest Hub Max specifically for video calls, I suggest contactingGoogle Supportand explaining your situation.

We don’t know how Google is responding to customers who are affected by this change, though.

All cameras and smart hub from Reolink that made it to works with home assist certified.

Source:r/googlehome&Zoomvia9to5Google

Nest Hub and Nest Hub Max

Josh Hendrickson / How-To Geek Josh Hendrickson / Review Geek Josh Hendrickson / LifeSavvy

Google Nest Hub Max